Walmart has been emailing customers to inform them their preorders have been cancelled for the Super NES Classic Edition, after a listing for preorders went live over the weekend. In an email sent out to those who preordered, a representative for Walmart explained that "due to a technical glitch," the SNES Classic was made available on Friday, July 21 and the orders must now be cancelled.
The full email to customers reads:
Thank you for your interest in the Super Nintendo Entertainment System – Classic Edition. As you are aware, this is a highly sought after console that will launch later this fall.
Unfortunately, due to a technical glitch, the Super Nintendo Classic Edition was mistakenly made available last Friday evening ahead of the official release date. We, regrettably, will have to cancel this item on your order. We know that this is incredibly disappointing to you, and we’re truly sorry for this mistake.
In regards to the cancellation of this item, if you paid by credit card, your card has not been charged. Any authorization holds placed on your account will automatically expire in accordance with the card issuer's policy. If you paid through PayPal or with a gift card, your payment will be refunded when the order is cancelled.
The official launch date for this item is 9/29, please check the product page on Walmart.com prior to that date for any updates.
I do hope you’ll give us another chance to earn back your business.
So the hunt continues. Hopefully when pre orders actually go up you’ll be about to get one. Good luck everyone!